by Jody Delino, CFO

With only five years of service at Texas Fifth Wall, I am a relative newcomer. I’ve invested a significant effort over these years to understand the culture of the company, how to exert leadership, and how to manage change within my realm of influence. Frankly, when the idea of “Innovation” landed in our tag line and as the third leg in our concept of The Fifth Wall Way, I had to step back and really consider: what is innovation?

“Change; novelty; newfangled idea” is how Webster’s describes “innovation.” But does that accurately describe Texas Fifth Wall, a nearly 40-year-old company that often seems so slow to change?

Granted, Fifth Wall pioneered single-ply roofing in the region; our equipment boneyard is full of well-worn equipment that, in the beginning, was considered innovative in roofing applications. Our history is littered with awards from suppliers, service providers, and industry groups such as our recent second annual Top 100 Safety Award amongst Texas Mutual’s 53,000 insured.

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by Gabriel Rangel, General Superintendent

Over the past few months our team has been discussing the Fifth Wall Way—our core philosophies and the way we conduct our business—and how integrity defines everything that we do. Safety, Quality, and Innovation are at the heart of every decision we make and define our company culture at every interaction. Fulfilling the Fifth Wall Way promise is how we build and maintain an integrity as sturdy as our roofs, so it goes without saying that quality is a top concern at Texas Fifth Wall Roofing Systems.

Here are some of the ways we pursue a long-term commitment to quality, every day:

1.    Quality assurance from beginning to end in every job

Qualification is the first measure of quality, and the human element is a huge part of getting the job done right.

The right person for every job – We assess the needs of each client and project individually to assign the right team to complete it as skillfully and efficiently as possible within the customer’s timeframe. The crew is selected according to the specific needs of the client, the type of roof and varying degrees of sophistication. When we’re building a crew we take into account not only the strengths and weaknesses of the people on our team, but also their specialties: for example, a system that requires insulation is a sophisticated project that calls for a specific skill set.

The highest hiring standards –Having the highest work standards in the industry starts with the toughest hiring standards in the industry. New hires are trained thoroughly on our standards and practices of safety, installation methods, and quality control to ensure that every crew and every finished project lives up to the Fifth Wall Way.
A daily plan of action – We begin every day by defining clear objectives from the top down. Daily Superintendent/Foremen huddles and Foreman/Crew huddles ensure objectives are clear and crewmembers stay productive.

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